Privacy policy
1. Who we are
This policy describes how [Your legal entity name] (“we,” “us,” or “our”) collects, uses, stores, and shares information when you use [Product name] (the “Service”). The Service is software for carriers and fleet operators to manage vehicles, drivers, assignments, and related operations.
2. Information we collect
2.1 Account and organization data
When you register or are invited, we may collect company name, contact name, job title, email address, phone number, password (stored in hashed form), role, and similar account details.
2.2 Fleet and operational data
You may submit data including truck and trailer identifiers, registration and insurance expiration dates, driver names, commercial driver license class, license and medical card expiration dates, contact information, fuel card references, assignments, notes, activity logs, and other information you choose to enter (“Customer data”).
2.3 Technical and usage data
We may collect IP address, browser type, device type, general location derived from IP, pages viewed, timestamps, diagnostic logs, cookies or similar identifiers, and security-related events.
2.4 Communications
If you contact support, sales, or use forms, we process the content of those messages and related metadata.
2.5 Payment information
Paid plans may be processed by a third-party payment processor (for example, Stripe). We typically receive limited payment information (such as confirmation of payment, subscription status, and non-sensitive identifiers). Card numbers and full payment credentials are handled by the processor under their terms and privacy policy.
3. How we use information
We use information to provide, maintain, improve, and secure the Service; authenticate users and prevent fraud; send transactional messages; respond to inquiries; meet legal obligations; and analyze aggregated or de-identified usage where permitted.
We do not sell your personal information in the sense of selling marketing lists to data brokers.
4. Legal bases (where applicable)
If laws such as the GDPR apply, we may rely on performance of a contract, legitimate interests (for example, security and product improvement), consent where required, or legal obligation.
5. How we share information
We may share information with service providers (hosting, email, monitoring, analytics, payments) under confidentiality terms; professional advisors; authorities when required by law; or in connection with a merger, acquisition, or sale of assets, with notice where required.
Customer data is generally used to provide the Service to your organization and is not shared with other customers except as you configure (for example, integrations you enable).
6. International transfers
If data is processed in countries other than your own, we use appropriate safeguards where required (for example, standard contractual clauses or equivalent mechanisms).
7. Retention
We retain information as long as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. You may request deletion subject to legal exceptions.
8. Security
We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure.
9. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, or to data portability. Contact us using Section 12. We may need to verify your request.
10. Cookies and similar technologies
We use cookies and similar technologies for session management, security, preferences, and analytics. You can control cookies through your browser; disabling some cookies may limit functionality.
11. Children’s privacy
The Service is not directed to children under the age required in your jurisdiction. If you believe we have collected information from a child, contact us.
12. Changes to this policy
We may update this policy and will post the updated version with a revised “Last updated” date. Where required, we will provide additional notice.